How to Resync Your FitScale 2000

If your FitScale 2000 isn’t syncing with the ZenHealth app, follow these simple steps to get back on track:

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Step 1: Check Your Connection

1. Ensure Bluetooth is enabled on your phone.
2. Confirm that your FitScale 2000 is powered on and within range of your phone.

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Step 2: Reset the Connection

1. Open the ZenHealth app on your phone.
2. Go to Settings > Devices.
3. Find your FitScale 2000 in the list and tap Forget Device.

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Step 3: Resync Your FitScale 2000

1. On the FitScale 2000, press and hold the sync button (usually located underneath the scale) for 5 seconds until it blinks.
2. In the ZenHealth app, tap Add Device and select FitScale 2000 from the list.
3. Follow the on-screen instructions to complete the pairing process.

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Step 4: Verify the Sync

1. Step on the scale to take a new reading.
2. Check the ZenHealth app to ensure your data is updating correctly.

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Additional Tips

• Ensure your phone’s operating system and the ZenHealth app are up to date.
• Keep the scale on a flat, stable surface during the syncing process.
• If issues persist, reset the scale by removing and reinserting the batteries.